🔖 Table of Content

7 Best Maid Agencies in Singapore With Trustworthy Maids (2022)

Do you need a helping hand at home? We understand the woes of juggling work and home commitments! Here are the best maid agency to find your next helping hand!
🕒 15 minutes read
  |  🏷️
Best Maid Agencies In Singapore
Table of Content

Maid Agency Singapore

13 Best Legit Services You Can Prov...
13 Best Legit Services You Can Provide While Working From Home

In Singapore, juggling a full-time job, family responsibilities, and other obligations can be too much for many of us. That is where the top maid agency services in Singapore can be found. 

If you have a maid around you can enjoy the rest of your day without having to worry about your home. It is certain that you will have a clean and safe home for you and your family

This article is about providing those looking for hiring a helper with some options of reliable maid agencies to check out. There is no denying that trustworthy agencies can make our helper hiring experience more pleasant but we can't promise that they will provide "perfect helpers".

And we understand how important it is for busy people to hire a helper. The reason we have compiled this list of dependable maid agencies is because they're licensed by MOM, with many years of experience in the industry and have no demerit points. They have a higher placement volume, transfer rate, and retention rate than the industry average.

It's not that easy to finding a maid. There are plenty of maid agencies around the island. They can help you find a good person to help out. When looking for a maid agency, the MOM requires that you go through an application process and submit all the necessary information to the agency, including the applicants personal details, work history, criminal record, and references.

Best Maid Agency in Singapore (2022)

Some online review sites do a better job of checking claims than others. You'll be able to choose the best maid agency in Singapore for you and your family in this way. Let's dive in to find you the best maid agency Singapore.

1. Swift Maids Pte. Ltd. 

best maid agency singapore swiftmaids pte ltd
Swift Maids Pte. Ltd.
Best Known For: Preferred By Homeowners, Trusted Maid Agency Since 1992
Services - Application for New/Transfer Maid
- Application for Caregivers
- Direct Hire Processing 
- Home Leave Processing
- Work Permit Cancellation/Renewal
- Passport Renewal
- Repatriation Services 
Website https://www.swiftmaids.com.sg/
Address Swift Maids @ Ang Mo Kio  
722 Ang Mo Kio Avenue 8 #01-2827 Singapore 560722
Monday to Friday
Saturday  & Sunday

Swift Maids @ Orchard Far East Shopping Centre  
Far East Shopping Centre, 545 Orchard Road #03-30 Singapore 238882
Monday to Friday
Saturday  & Sunday

Swift Maids @ Bedok 
217 Bedok North Street 1#01-63 Singapore 460217
Monday to Friday
Saturday  & Sunday

Swift Maids @ Yishun  
18 Yishun Ave 9 #02-56 Junction Nine Singapore 768897
Monday to Friday
Saturday  & Sunday
Contact Details Bedok | +65 6858 7388
Yishun | +65 6752 2728
Ang Mo Kio | +65 6457 4557
Orchard | +65 6734 3336
Operating Hours As above

Swift Maids has helped thousands of Singaporean families find the perfect helpers, proving to be a trusted maid agency in Singapore.

Professional services for the well-being of their clients are just one of the things they offer. Swift Maids will give you clear breakdowns of their costs so that you know where your money is going.

If you have any problems with your employed maid in the future, you can rest assured that their after-sales service will help you resolve them. They also provide excellent customer services to their maids. They will help the maids take care of everything from placement loans to training.

⭐ Customer Review

"Wendy has been extremely efficient and helpful. We needed a transfer FDW urgently, and we didn't have and referrals, so we simply called down the list of maid agencies we have on google. Many agencies simply gave us a curt "no" and hang up. Wendy was patient and listened to our needs, and she helped us look for a FDW that fit our needs eventually. She is also very friendly, and goes out of her way to arrange for video interview even late at 9pm, and sent us documents to sign over weekend. Subsequently I also observed that her interactions with the FDW were genuine and sincere. Highly recommend!"

2. JL Recruitment Pte Ltd

JL Recruitment Pte Ltd @ Bishan
Best Known For: Well-trained domestic helpers in aged care and child care
Services https://jlrecruitment.com.sg/web/services-2
Website https://jlrecruitment.com.sg/web/
Address Located in: Block 279 HDB Bishan
Address: 279 Bishan Street 24, #01-58, Singapore 570279
Contact Details Phone: 6459 4112
Operating Hours Opens daily: 11am–8pm

If you're looking for a no frills maid hiring service, then you should look at the JL Maid Specialist. Whether you're looking for a nanny for your children or a cook for your family, the JL Maid Specialist can find you the perfect one.

They are considered to be one of the best maid agencies in Singapore because they make sure all of their domestic helpers are trained in aged care, cleaning, cooking, and child care before they're dispatched.

This will make it easy for their maids to transition into their new role at home. If they hire a maid from the Philippines, for example, they need to make sure they have the skills and dedication to be a good housemaid. You can inquire about their services at one of the two branches, one in Bishan and the other in Pasir Ris.

⭐ Customer Review

"Friendly, proficient staff was able to provide all that I was looking for. Was able to patiently advise on the requirement for passport renewals and work permit renewals. Thank you for your excellent service provide."

3. Maid Avenue

Maid Avenue
Best Known For: Instalment payment plans for your new hire
Services https://maidavenue.com.sg/services/
Website https://maidavenue.com.sg/
Address Located in: Golden Mile Complex
Address: 5001 Beach Rd, #08-30 Golden Mile Complex, Singapore 199588
Contact Details Phone: 8611 1252
Operating Hours Monday - Friday: 12–7pm
Saturday: Closed
Sunday: 1–5pm

The best maid agency in Singapore is Maid Avenue. They provide three different packages. From the lowest priced one, you can choose a maid to be transferred from Singapore. Or you can choose one of the two other options: a new maid or an ex-Singapore maid.

You don’t have to worry about hidden fees or costs, as they have detailed information on their website. Maid Avenue claims to be one of the best maid agencies in Singapore, and they operate on the promise of providing the cheapest maid hiring service on the island.

They are very trustworthy, and you can rest assured that any maid you hire from them is equipped to meet your needs.

⭐ Customer Review

"By far the best agency in Singapore. Excellent service and knowledge in what they do. Their fees are by far the most affordable and is simple to understand. Piece of mind when hiring helper from them. Highly recommended to anyone who needs a helper. Well done maid avenue and keep it up. Hope to see you guys become the largest top maid agency in Singapore"

4. Homekeeper Maid Agency

Homekeeper Maid Agency
Best Known For: Served 80,000+ Families Since 1998
Services https://www.homekeepermaidagency.com/about-us/
Website https://www.homekeepermaidagency.com/
Address Bukit Timah Shopping Centre Branch
170 Upper Bukit Timah Road #04-60
Bukit Timah Shopping Centre
Singapore 588179
Tel: 6468 5220

Elias Mall Branch (Pasir Ris)
Blk 625 Elias Road #02-328
Elias Mall
Singapore 510625
Tel: 6585 5220

Ang Mo Kio Branch
Blk 725 Ang Mo Kio Ave 6
Singapore 560725
Tel: 6552 5220
Contact Details As above for each outlet
Operating Hours Monday - Thursday: Closed
Friday- Sunday: 5–11pm

Operating in over five locations throughout the island, Homekeeper Maid Agency has matched over 80,000 families with the perfect househelper.

They've also been expanding to meet the needs of their growing client base, offering a variety of services that includes scheduling, hiring and employment processing. And as their clients know, they'll support them through the entire employment process, including pre- to post-employment.

You can hire Homekeeper Maid Agency's services to find and connect with a house helper in just one visit! They offer comprehensive training programs to all their staff members and partner training centers located in source countries like Myanmar, Indonesia, the Philippines and India.

In addition, their website database offers over 300 profiles of maids for you to browse.

⭐ Customer Review

"I sent my helper back to the agency to request them to help me accommodate her and send her back to hometown. Siew Lee has handled the helper and her case well during our visit. Linda has made such efforts to ensure the repatriation process was totally hassle free for me. She sent me picture of my helper at the airport on flight day. Excellent service."

5. Universal Employment Agency Pte Ltd

Univeral Employment Agency Singapore
Best Known For: One of the highest retention rate according to MOM
Services https://www.universal.sg/#our-services
Website https://www.universal.sg/
Address Located in: Lucky Plaza
Address: 304 Orchard Road, #03-52 Lucky Plaza, 238863
Contact Details Phone: 6735 3456
Operating Hours Monday 10am–7pm
Tuesday Closed
Wednesday 10am–7pm
Thursday 10am–7pm
Friday 10am–7pm
Saturday 10am–5pm
Sunday 10am–5pm

The best maid agency in Singapore is Universal Employment Agency. They employ transfer maids from the Philippines, Indonesia, and Myanmar.

Their promise is to match you with the right helper for the long term. Whether you're hiring a local maid or an international maid, they can handle all of the details of the process. They also offer the cheapest maid insurance plan in the market.

As one of the leading domestic employment agencies, they provide a wide range of services, including passport renewal, medical check-ups for maids, home leave applications, maid repatriation services, and more. You'll find a cheap maid insurance plan with them too!

⭐ Customer Review

"My overseas helper finally arrived after almost 5 months due to the Covid situation. Universal has been responsive and helpful throughout and answered our queries to the best of their abilities with each new change in the border restrictions. We appreciate the help given by Kate, Sophie, Jenny and Elizabeth! Thank you."

6. Reliable Maids

Reliable Maids
Best Known For: They go through a list of over 350 tasks with the domestic helper in their native language to ensure they are reliable
Services https://reliablemaids.sg/
Website https://reliablemaids.sg/
Address Reliable Employment Services Pte Ltd
15 Duku Road #01-01
Singapore 429165
Contact Details Call: +65 6978 1009
Mobile: +65 97727228
Whatsapp: Click here
Email: admin@reliablemaids.sg
Operating Hours 24 hours

Reliable Maids is an innovative and trustworthy job placement agency that uses a process-driven method for finding top-notch, high-quality househelps.

There’s no need for you to personally train the new hire because Reliable Maids takes care of everything. They also conduct all training in the new helper’s native languages, so there’s no chance of miscommunication.

The price may seem high but you don't have to worry about hidden fees because Reliable Maids breaks down their maid hiring packages on their website for you to see.

And if you want to look over the biodata of potential hires, their service team is just one Whatsapp message away.

⭐ Customer Review

"I will like to thank your agent Melissa Pang for fast, efficient, helpful and responsible to my requirement. Additional she also guide me to find your reliable maid agency location. Also she help me to find suitable mynmar maid that my father like her for attend to him during care giver trainer at hospital. Best reliable maid agent that I ever find very fast for me. I am very satisfied with your fast efficient services. VERY Highly recommend. 👍👍👍👍👍"

7. JForce Maid Agency

JForce Maid Agency @ Jurong
Best Known For: High quality domestic helpers with great track records
Services https://www.jforce.com.sg/our-service/
Website https://www.jforce.com.sg/
Address JForce Employment Service Pte. Ltd.
23 Bendemeer Rd, #01-515, Singapore 330023
+65 6635 2506
+65 8133 4565

Ang Mo Kio Branch
Blk725, Ang Mo Kio Ave 6, #01-4140, Singapore 560725
+65 6909 2213
+65 9272 9018

Jurong East Branch
345 Jurong East St 31, #01-13, Singapore 600345
+65 69097782, 69097786, +65 85961008
+65 8596 1008
jg_info@ jforce.com.sg
Contact Details As above
Operating Hours As above

JForce Employment Services is one of the most respected employment agencies in Singapore for employing migrant workers from Myanmar and Indonesia. They provide high quality staff to households and commercial establishments in Singapore.

JForce is a leading provider of employment services to overseas-based maid agencies and businesses in Singapore. The company holds the highest standard of screening all candidates and providing comprehensive training programmes.

They guarantee quality service to their customers. Their great track record has earned them numerous awards, including the Singapore Enterprise Award and the Singapore Brand Prestige Award.

⭐ Customer Review

"I had a tremendous experience engaging with Jforce Boon Keng starting from the first phone call. Alia and Jeffrey are professional, resourceful, responsive and truly care about the customers. We hired a helper from Jforce (a swift decision and no regrets!) to take care of our baby and we are very happy working with the helper. The advice shared by Jeffrey and Alia is extremely helpful for a first time employer like me. We also find our helper is exceptional, great attitude, well trained, experienced and a pleasure to work with. If I can give 10 stars for Jforce I would! I called almost all maid agencies and I have the best experience with Jforce."

How to Find the Right Maid Agency in Singapore

It's a big deal when you hire a maid for the first time. Know what to expect from your house guest, such as how you should greet her, and be prepared for any kind of response.

If you are looking for someone to do the chores around the house, the Employment Agencies and Personnel Search (EA Directory) is a great resource. There are certain technical terms used by MOM that define a maid agency's service and performance quality and we will go over them quickly.

1. Retention Rate

It is the rate of agency-appointed FDWs who stay with the same employer for at least a year. The higher the retention rate, the better it is. The average industry retention rate as of 2020 is 48 percent. Retention rates in the 50s or 60s are considered high and thus more desirable.

2. Transfer Rate

The percentage of FDWs that have been transferred to three or more employers within a year is called the Transfer Rate. The lower the transfer rate is, the better. The average transfer rate in the industry is 1.78%), so make sure that the agency you are considering has a lower transfer rate.

3. Placement Volume

The number of work passes that an agency applies for within a year is referred to as the placement volume. The number of FDWs that pass the agency's screen process in one year is another way of looking at this. The average for the industry in 2020 is 36.

If you want to hire a replacement maid, a higher placement volume will help you as the agency will have more workers and resources to help you. The bigger the agency maid is, the higher the placement volume is. Depending on the company you work for, you may experience longer waiting periods for your requests to be processed.

4. Number of years in operation

How long the agency has been operating with an active license is the experience. There is probably a good reason why an agency has been operating for a long time.

It doesn't make sense to equate experience with service quality in the case of newer maid agencies. You should always check the previously mentioned factors along with the experience to make sure that you are hiring the right maid agency.

More information before hiring your first maid

Singapore’s Employment Agency (MOM) sets the employment guidelines for all domestic workers and maids. Maids must abide by the requirements of MOM, which includes a minimum monthly wage, working hours and daily breaks.

The maid’s home country sets the minimum monthly wage and the daily break. For the FDW levy, expect to pay S$300 per month for your first maid and S$450 for additional maids. If you have a young child, elderly person or person with disability in your household, you may be eligible for a concession of S$60 per month. You can check if you’re eligible for the concession by checking MOM’s guidelines.

Hiring a maid on your own can be time-consuming and tedious. Fortunately, the best maid agencies in Singapore can help you save time, money, and ensure a good working relationship with your new helper.

Aside from the maid’s salary and the FDW levy, you also have to consider the living expenses. It costs about S$200 per month to cover a maid’s living expenses. Be wary when you find maid agencies that promote suspiciously low agency fees, as they may be making up for it by charging the maids with higher placement fees.

Make sure to get a written contract from the agency and to have an open and honest relationship with them. If you need to ask for a cost breakdown, ask them for it!

MOM wants employers to hire qualified maids, but first they have to verify if you’re able to provide the required living allowance and FDW levy, as well as whether you’re capable of handling the responsibilities and duties of an employer.

MOM says there are over 4,000 maid agencies in Singapore. We understand how difficult it can be to find the Singapore maid agency that perfectly suits your needs. It includes attending the employer’s orientation programme, submitting all the legal paperwork, and paying all the necessary fees and dues. You can check the official MOM website for more details.


We hope this article will help you in your quest to find your first maid or domestic helper to assist you with your daily hectic life.

Even an experienced employer can have good takeaways from here so that you do not repeat the same mistake for your future maid. 

Most importantly, apart from all the admin work, do make sure she is well trained. You need someone who has been trained in the basic skills required by your home. These include cooking, cleaning, childcare and basic personal hygiene. This will make her more efficient and trustworthy.

Once you find your maid, you might need her help to mail out or post out parcels. Why not check the cheapest courier delivery service in Singapore?

morebetter icon
Other Articles
morebetter icon
More in
morebetter icon
You Might Like This 💜
morebetter icon
More Better Stuffs 💜
morebetter logo
morebetter.sg aims to provide more better info in Singapore!
Subscribe today to get the latest info weekly!
Copyright 2022 MoreBetter Singapore. Made with 💜 for you.
magnifier cross